By creating an account, accessing the Platform, or clicking "I Agree," you confirm that (a) you have read, understood, and agree to be bound by these Terms; (b) you are at least 18 years of age; (c) you have the authority to bind your organization to these Terms if registering on its behalf; and (d) your use will comply with all applicable laws and regulations.
If you are using the Platform on behalf of an organization, "you" in these Terms refers to that organization. You represent and warrant that you have full authority to bind the organization.
Subject to these Terms and the timely payment of applicable subscription fees, CyberICS Solutions grants you a limited, non-exclusive, non-transferable, revocable, non-sublicensable license to access and use the Platform solely for your organization's internal cybersecurity preparedness and training purposes.
This license is restricted to the tier specified in your subscription (Starter / Professional / Enterprise) and the number of authorized users associated with your account. The Platform is licensed to you, not sold. No ownership rights are transferred by these Terms or any subscription.
You may use the Platform to:
- Conduct internal tabletop exercises and cybersecurity preparedness drills
- Train your cybersecurity, incident response, and leadership teams
- Generate and retain After Action Reports for your organization's internal use
- Access exercises in all available languages (English, French, Portuguese, Spanish)
- Share login credentials, access tokens, or account access with unauthorized users outside your organization
- Redistribute, resell, sublicense, or transfer Platform access or exercise content to any third party
- Use the Platform to provide paid training, consulting, or facilitation services to external clients without an Enterprise white-label agreement
- Reproduce, copy, screenshot-harvest, or create derivative works from the exercise content for any purpose outside your internal use
- Use automated tools, scrapers, or bots to bulk-download, index, or extract Platform content
- Reverse-engineer, decompile, or attempt to extract the Platform's source code
- Remove, alter, or obscure any copyright, trademark, or proprietary notices
- Use the Platform for any unlawful purpose or in violation of any applicable regulation
All exercise scenarios, scenario injects, discussion questions, facilitator guides, After Action Report templates, platform design, user interface, source code, graphics, and all other content on or in the Platform (collectively, "Platform Content") are the exclusive intellectual property of CyberICS Solutions LLC and are protected by United States and international copyright, trade secret, trademark, and other applicable intellectual property laws.
"CyberICS Solutions," the CyberICS Solutions logo, "Beyond the Hype. Above the Threats." and associated marks are trademarks of CyberICS Solutions LLC. You may not use these marks without prior written consent.
Nothing in these Terms transfers or conveys any intellectual property rights to you. Any feedback, suggestions, or improvement ideas you provide regarding the Platform may be used by CyberICS Solutions without obligation or compensation to you.
Paid subscriptions are billed through Stripe on a monthly or annual basis, as selected at checkout. Prices displayed at the time of purchase govern your subscription. CyberICS Solutions reserves the right to adjust pricing for new subscriptions or renewals with at least 30 days' prior notice to existing subscribers.
Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You are responsible for managing your subscription cancellation via the Account Portal or by contacting info@cybericsolutions.com.
Refund Policy:
Monthly subscriptions: No refunds are issued for the current billing period. You may cancel at any time via the Account Portal; access continues until the end of the paid period.
Annual subscriptions: A full refund is available within 7 days of initial purchase provided no exercise content has been accessed. After 7 days, or once any exercise content is accessed, no refund will be issued. Early cancellation disables auto-renewal; access continues until the end of the annual term. No pro-rated refunds are provided for unused time.
Chargebacks & Disputes: Initiating a payment dispute or chargeback with your bank will result in immediate account suspension pending resolution. Please contact info@cybericsolutions.com before filing a dispute so we may resolve billing concerns directly.
Free tier accounts are limited to access of the first 3 exercise scenarios and may not be used for commercial training delivery, paid consulting, or services rendered to external clients. CyberICS Solutions reserves the right to modify, limit, or discontinue the free tier at any time, with reasonable notice where practicable.
Free tier accounts are subject to all other provisions of these Terms, including the Acceptable Use Policy and Intellectual Property sections.
THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. CyberICS Solutions EXPRESSLY DISCLAIMS ALL WARRANTIES INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
THE PLATFORM IS DESIGNED FOR CYBERSECURITY AWARENESS, TRAINING, AND EXERCISE PURPOSES ONLY. IT IS NOT A SUBSTITUTE FOR PROFESSIONAL CYBERSECURITY ASSESSMENTS, PENETRATION TESTING, VULNERABILITY AUDITS, INCIDENT RESPONSE RETAINERS, OR LEGAL COUNSEL. EXERCISE SCENARIOS ARE ILLUSTRATIVE EXAMPLES AND DO NOT REPRESENT REAL INCIDENTS, GUARANTEE SPECIFIC SECURITY OUTCOMES, OR CONSTITUTE PROFESSIONAL ADVICE OF ANY KIND.
CyberICS Solutions DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE PLATFORM IS AT YOUR SOLE RISK.
CERTAIN PLATFORM FEATURES USE ARTIFICIAL INTELLIGENCE TO GENERATE EXERCISE SCENARIOS, COACHING GUIDANCE, THREAT INTELLIGENCE SUMMARIES, AFTER-ACTION REPORTS, AND OTHER CONTENT. AI-GENERATED CONTENT IS PROVIDED FOR INFORMATIONAL AND TRAINING PURPOSES ONLY. CyberICS Solutions DOES NOT WARRANT THE ACCURACY, COMPLETENESS, TIMELINESS, OR FITNESS FOR PURPOSE OF ANY AI-GENERATED CONTENT. AI OUTPUTS MAY CONTAIN ERRORS, INACCURACIES, HALLUCINATIONS, OR OUTDATED INFORMATION AND MUST NOT BE RELIED UPON AS PROFESSIONAL CYBERSECURITY ADVICE, LEGAL COUNSEL, OR REGULATORY GUIDANCE.
COMPLETION OF EXERCISES, ASSESSMENTS, OR TRAINING PROGRAMS ON THE PLATFORM DOES NOT CONSTITUTE COMPLIANCE WITH ANY REGULATORY FRAMEWORK, INCLUDING BUT NOT LIMITED TO NERC CIP, NIS2, DORA, IEC 62443, NIST SP 800-82, NIST CSF, HIPAA, CMMC 2.0, TSA PIPELINE SECURITY DIRECTIVES, CISA CPG, OR ANY OTHER APPLICABLE STANDARD OR REGULATION. USERS ARE SOLELY RESPONSIBLE FOR DETERMINING, ACHIEVING, AND DEMONSTRATING COMPLIANCE WITH ALL APPLICABLE REGULATORY REQUIREMENTS. CYBERICS SOLUTIONS PROVIDES NO REGULATORY COMPLIANCE CERTIFICATION OR GUARANTEE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CyberICS Solutions LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, BUSINESS INTERRUPTION, OR SECURITY BREACH, ARISING FROM OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE PLATFORM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL CyberICS Solutions'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING UNDER OR RELATED TO THESE TERMS EXCEED THE TOTAL SUBSCRIPTION FEES ACTUALLY PAID BY YOU TO CyberICS Solutions IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT FULLY APPLY TO YOU.
CyberICS Solutions IS NOT AN INSURER OF YOUR ORGANIZATION'S CYBERSECURITY POSTURE. USE OF THE PLATFORM DOES NOT GUARANTEE PROTECTION AGAINST CYBERATTACKS, DATA BREACHES, RANSOMWARE, OPERATIONAL TECHNOLOGY INCIDENTS, OR ANY OTHER SECURITY EVENT. CyberICS Solutions SHALL HAVE NO LIABILITY WHATSOEVER FOR ANY ACTUAL SECURITY INCIDENT, DATA BREACH, REGULATORY FINE, OR OPERATIONAL DISRUPTION OCCURRING AT YOUR ORGANIZATION BEFORE, DURING, OR AFTER USE OF THE PLATFORM, REGARDLESS OF WHETHER SUCH INCIDENT INVOLVES SCENARIOS, TECHNIQUES, OR THREAT ACTORS COVERED BY PLATFORM EXERCISES.
CyberICS Solutions SHALL NOT BE LIABLE FOR ANY FAILURE OR DELAY IN PERFORMANCE RESULTING FROM CAUSES BEYOND ITS REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO ACTS OF GOD, NATURAL DISASTERS, PANDEMIC, WAR, TERRORISM, INTERNET OR TELECOMMUNICATIONS FAILURES, THIRD-PARTY SERVICE OUTAGES (INCLUDING CLOUD HOSTING PROVIDERS, AI API PROVIDERS, OR PAYMENT PROCESSORS), GOVERNMENT ACTIONS, REGULATORY CHANGES, OR CYBERATTACKS AGAINST CyberICS Solutions' OWN INFRASTRUCTURE ("FORCE MAJEURE"). IN SUCH EVENTS, CyberICS Solutions' OBLIGATIONS SHALL BE SUSPENDED FOR THE DURATION OF THE FORCE MAJEURE EVENT AND CyberICS Solutions SHALL HAVE NO LIABILITY FOR RESULTING SERVICE INTERRUPTIONS.
The Platform references and claims alignment with frameworks including CISA CTEP (Cybersecurity Tabletop Exercise Program), IEC 62443 (Industrial Automation and Control Systems Security), NIST SP 800-82 (Guide to OT Security), and other industry standards. These references reflect the platform developer's own interpretation, mapping, and alignment efforts.
They do not imply official certification, endorsement, approval, or affiliation with CISA, the Department of Homeland Security, IEC, NIST, or any government agency or standards body. Organizations with specific regulatory compliance requirements should consult qualified professionals to assess whether this Platform meets their particular compliance needs.
Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes how we collect, use, store, and protect your personal information. By agreeing to these Terms, you also consent to the data practices described in the Privacy Policy.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify CyberICS Solutions immediately at info@cybericsolutions.com if you suspect unauthorized access to your account.
CyberICS Solutions reserves the right to suspend or terminate your access to the Platform at any time, with or without notice, for: (a) violation of these Terms; (b) non-payment of subscription fees; (c) misuse or abuse of the Platform; (d) activities that harm CyberICS Solutions, other users, or third parties; or (e) as required by law.
Upon termination, your license to use the Platform is immediately revoked. Sections addressing Intellectual Property, Disclaimer of Warranties, Limitation of Liability, and Governing Law survive termination.
You agree to defend, indemnify, and hold harmless CyberICS Solutions LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable attorneys' fees) arising from: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any applicable law or third-party rights; or (d) any content you submit or transmit through the Platform.
CyberICS Solutions IP Indemnification. CyberICS Solutions will defend you against any third-party claim alleging that the Platform, as provided and used in accordance with these Terms, infringes any patent, copyright, trademark, or trade secret of a third party, and will indemnify you for damages finally awarded against you or amounts agreed in settlement, provided that: (i) you promptly notify CyberICS Solutions in writing of the claim; (ii) CyberICS Solutions has sole control of the defense and settlement; and (iii) you provide reasonable cooperation. This indemnification does not apply to claims arising from your modifications to the Platform, use in combination with third-party products not approved by CyberICS Solutions, or use in violation of these Terms.
No Indemnification for Security Incidents. Notwithstanding the foregoing, CyberICS Solutions has no obligation to indemnify or defend you against any claim arising from or relating to an actual cybersecurity incident, data breach, regulatory enforcement action, or operational disruption at your organization, regardless of any connection to your use of the Platform.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. CyberICS Solutions LLC is a United States limited liability company operating globally under US law.
Dispute Resolution — Binding Arbitration: Any dispute, controversy, or claim arising out of or relating to these Terms or the Platform — including questions of validity, interpretation, or breach — shall be resolved by final and binding arbitration administered by JAMS (www.jamsadr.com) under the JAMS Streamlined Arbitration Rules & Procedures then in effect. Arbitration may be conducted remotely via video conference at the election of either party. The arbitrator's award shall be final and may be entered as a judgment in any court of competent jurisdiction.
IP & Emergency Relief: Either party may seek emergency injunctive or equitable relief from a court of competent jurisdiction solely to protect intellectual property rights or confidential information pending the outcome of arbitration. Venue for such actions shall be the state or federal courts located in Delaware, United States.
European Union & United Kingdom Users: If you are a consumer located in the EU, EEA, or UK, nothing in these Terms limits your rights under the mandatory consumer protection laws of your country of residence. You retain the right to bring claims before your local courts and may also access the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr. Where applicable, EU Directive 2019/770 on digital content and services applies.
International Users: By accessing the Platform from outside the United States, you consent to the transfer and processing of your data in the United States in accordance with our Privacy Policy. You agree that US law governs these Terms regardless of your country of access, except where mandatory local law requires otherwise.
Class Action Waiver: To the fullest extent permitted by applicable law, you waive any right to participate in a class-action lawsuit, collective arbitration, or any representative proceeding against CyberICS Solutions. Each dispute shall be arbitrated on an individual basis only.
CyberICS Solutions reserves the right to modify these Terms at any time. We will notify registered users of material changes via email to the address on file and/or by posting updated Terms with a revised "Last Updated" date. Your continued use of the Platform after changes become effective constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.
Entire Agreement: These Terms, together with the Privacy Policy and any order confirmations, constitute the entire agreement between you and CyberICS Solutions regarding the Platform and supersede all prior agreements.
Severability: If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.
Waiver: CyberICS Solutions's failure to enforce any right under these Terms does not constitute a waiver of that right.
Assignment: You may not assign or transfer your rights under these Terms without CyberICS Solutions's prior written consent. CyberICS Solutions may assign these Terms in connection with a merger, acquisition, or sale of assets.
For legal inquiries, Terms questions, or account-related matters:
| info@cybericsolutions.com | |
| Website | cybericsolutions.com |
| Company | CyberICS Solutions LLC |
| Classification | TLP:AMBER — Licensed Platform |
These Terms of Service were last reviewed on March 2, 2026. CyberICS Solutions LLC reserves the right to update these Terms at any time in accordance with Section 14.